Job Responsibilities:
Handle incoming and outgoing customer calls professionally.
Assist customers with their queries, complaints, and service-related issues.
Provide accurate information about products, services, and company policies.
Resolve customer concerns within the defined turnaround time (TAT).
Maintain high customer satisfaction through effective communication.
Follow call-handling procedures and quality standards.
Maintain proper records of customer interactions in the CRM system.
Escalate complex issues to the concerned department whenever required.
Pay: ₹15,000.00 - ₹35,000.00 per month
Work Location: In person
📌 Customer Support Executive Cse Voice Process Gurugram
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📍 Gurugram
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