Job Title: Software Support

About the Role:
We are looking for a Software Customer Support to support our B2B Salon Management Software. The candidate will assist salon clients with software-related queries, trainnings and day-to-day support.

Key Responsibilities:
Handle customer queries related to our salon management software.
Assist clients with software usage and basic troubleshooting.
Identify and report software bugs/issues to the technical team.
Maintain customer queries and support records.
Coordinate with the Product & Tech team for issue resolution.
Help clients understand and use different software features.

Requirements:
Any Graduate
Fresher or 0–1 year experience
Good communication and problem-solving skills
Basic understanding of Customer handling
Comfortable communicating with B2B customers
Willingness to learn and work in a rapid-paced environment

Location: Noida
Job Type: Full time role

Interested person may contact on -+91-XXXXXXXXXX

Pay: ₹10,000.00 - ₹22,000.00 per month

Advantages:
Cell phone reimbursement

Application Question(s):
What's your highest qualification?
Do you have any experience in Client coordination?

Work Location: In person

📌 Software Customer Support Executive Noida (India)
🏢 Tapgro Technologies
📍 India