Salesforce Business Analyst – Hybrid

Experience: 5+ Years

Work Mode: Hybrid (coimbatore)

Employment Type: Full time

Only candidates based in Coimbatore or those willing to relocate to Coimbatore may apply.

Role Overview

We are looking for an experienced Salesforce Business Analyst to bridge business requirements and Salesforce solutions, ensuring successful delivery aligned with business objectives.

Key Responsibilities
Gather, analyze, and document business and functional requirements.
Work closely with stakeholders to understand business processes and translate them into Salesforce solutions.
Create BRDs, user stories, process flows, acceptance criteria, and functional specifications.
Collaborate with Salesforce Developers, Admins, QA, and project teams.
Analyze and improve existing Salesforce business processes and workflows.
Support Salesforce implementation, enhancement, integration, and migration projects.
Conduct requirement validation, UAT support, and solution walkthroughs.
Identify gaps and recommend effective Salesforce-based solutions.
Maintain clear documentation throughout the project lifecycle.

Requirements
6+ years of experience as a Salesforce Business Analyst.
Solid understanding of the Salesforce platform, CRM processes,



and business workflows.
Hands-on experience with Sales Cloud and/or Service Cloud.
Strong knowledge of Salesforce objects, relationships, Flows, reports, dashboards, security, and automation.
Experience in writing user stories and acceptance criteria.
Strong stakeholder management and communication skills.
Experience working in Agile/Scrum environments.
Ability to work independently in a remote environment.

Preferred
Salesforce Business Analyst certification is a plus.

Only candidates based in Coimbatore or those willing to relocate to Coimbatore may apply.

Pay: ₹700,000.00 - ₹1,000,000.00 per year

Perks:
Internet reimbursement

Ability to commute/relocate:
Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):
Are you serving Notice period?
Are you an immediate joiner?
Are you willing to work in Hybrid
Please mention your current CTC
Please mention your Expected CTC

Experience:
Stakeholder management: 4 years (Required)
Salesforce: 5 years (Required)

Location:
Coimbatore, Tamil Nadu (Required)

Work Location: In person

📌 Salesforce Business Analyst Coimbatore
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📍 Coimbatore