Agentforce & AI Solution Development
Design and implement Salesforce Agentforce solutions for customer service, sales, and business operations.
Configure and develop AI-driven agents to automate business processes and enhance user experiences.
Integrate Agentforce capabilities with Salesforce Sales Cloud and Service Cloud applications.
Build conversational workflows and intelligent automation solutions.
Salesforce Development
Develop custom solutions using:
Apex
Lightning Web Components (LWC)
Aura Components
Visualforce (where applicable)
SOQL/SOSL
Implement scalable and secure Salesforce applications.
Build reusable components and frameworks.
Automation & Integration
Develop and optimize Salesforce Flows and Process Automation.
Integrate Salesforce with external systems using REST/SOAP APIs.
Work with middleware and integration platforms to enable seamless data exchange.
Ensure data consistency, security, and governance.
Collaboration & Solution Design
Collaborate with Business Analysts, Architects, and Product Owners to understand requirements.
Participate in solution design discussions and technical reviews.
Translate business requirements into scalable technical solutions.
Testing & Deployment
Perform unit testing and support SIT/UAT activities.
Ensure adherence to Salesforce development best practices.
Participate in CI/CD and deployment processes.
Troubleshoot production issues and implement fixes.
Performance Optimization
Optimize application performance and user experience.
Follow Salesforce governor limits and coding standards.
Conduct code reviews and recommend improvements.
Required Skills
Solid experience in Salesforce Development.
Hands-on experience with Salesforce Agentforce.
Proficiency in:
Apex
Lightning Web Components (LWC)
Salesforce Flows
SOQL/SOSL
REST/SOAP APIs
Experience with Sales Cloud and Service Cloud.
Understanding of Salesforce security and sharing models.
Solid debugging and troubleshooting skills.
Preferred Skills
Experience with Einstein AI and Generative AI capabilities.
Knowledge of Prompt Builder and AI-powered automation.
Experience with DevOps tools such as Copado, Gearset, Git, or Azure DevOps.
Exposure to Experience Cloud and Industry Clouds.
Agile/Scrum project experience.
Certifications Preferred
Salesforce Platform Developer I
Salesforce Platform Developer II
Salesforce AI Associate
Salesforce AI Specialist
Salesforce Administrator Certification