Job Description Telesales Executive

Department: Sales
Work Mode: Remote / Hybrid
Experience: 1–3 years (Freshers may be considered)
Education: Minimum 10+2
Working Days: Monday–Saturday, with rotational Sunday duty
Shift Timings: 9:00 PM–6:00 AM IST or 3:00 PM–12:00 AM IST
Languages: Hindi (mandatory), English (working proficiency), Bengali (preferred), Tamil (added advantage)

Key Responsibilities
Make 180–220 outbound calls daily to prospective and existing users.
Explain platform features, welcome bonuses, promotions, and offers accurately.
Handle customer objections and encourage registrations, platform activation, and eligible transactions.
Guide users through app registration and in-app processes.
Follow up with interested users and maintain accurate call records.
Achieve daily, weekly, and monthly sales targets.
Follow company procedures, approved scripts,



and platform policies.

Required Skills
Solid Hindi communication and customer engagement skills.
Experience in outbound telesales, telecalling, or B2C sales.
Valuable persuasion, negotiation, objection-handling, and follow-up abilities.
Confidence, patience, high energy, and a target-oriented mindset.
Basic computer skills and familiarity with sales tools.

Preferred Industry Background
Online Gaming / iGaming
Fintech, Loans, and Credit Cards
EdTech and BFSI
E-commerce Sales and Customer Retention

Ideal Candidate: A confident, energetic, and sales-driven individual who can handle high-volume outbound calls, convert leads, and consistently achieve performance targets.

📌 Telesales Associate Kolkata
🏢 AA Games
📍 Kolkata