We are looking for a highly skilled and experienced Lead QA Customer Support Engineer to join our team at Aeromesh Systems. The ideal candidate will have a robust background in testing networking and wireless products, with excellent teaching and problem-solving skills.

Roles and Responsibility
Test and evaluate networking and wireless products to ensure they meet the required standards.
Teach customers how to configure wireless mesh to suit their needs and resolve issues efficiently.
Provide technical support and assistance to customers via phone, email, or chat.
Collaborate with cross-functional teams to identify and resolve complex technical issues.
Develop and maintain technical documentation and knowledge base articles.
Analyze customer feedback and suggest improvements to product development.

Job Requirements




Minimum 2 years of experience in software testing, quality assurance, or customer support.
Solid understanding of networking protocols and wireless technologies.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Solid problem-solving and analytical skills.
Familiarity with customer support tools and software.
Industry: IT-Software / Software Services

This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Lead Qa & Customer Support Engineer Ahmedabad (India)
🏢 Aeromesh Systems
📍 India