Role Overview

We are looking for a proactive, detail-oriented Account Manager / Senior Account Manager to manage global healthcare and pharmaceutical brand accounts. In this role, you will act as the primary liaison between US clients and internal creative/digital strategy teams, driving digital campaign execution, managing account deliverables, and ensuring regulatory-compliant, high-impact creative solutions.

Key Responsibilities
Client Servicing & Relationship Management:
Serve as the core point of contact for US-based clients, leading daily status calls, brief clarification discussions, and project timeline tracking.
Understand brand objectives, decode complex client briefs, and translate them into actionable creative and digital execution plans.
Healthcare & Pharma Domain Execution:
Oversee end-to-end delivery of specialized healthcare marketing campaigns, adhering strictly to global medical,



legal, and regulatory compliance standards (MLR/PRC review processes).
Coordinate the development of digital assets, HCP/patient portals, disease awareness initiatives, and product launch collaterals.
Digital Campaign Management:
Collaborate with internal creative, copy, UX/UI, and digital media teams to ensure on-time delivery of social, web, email, and performance assets.
Monitor project milestones, resource allocation, and quality benchmarks across all active digital workstreams.
Account Growth & Reporting:
Track account health, SLA adherence, and campaign deliverables.
Prepare post-campaign reports, status dashboards, and actionable performance insights for client reviews.

📌 Client Servicing Manager Navi Mumbai
🏢 The Job Shop - India
📍 Navi Mumbai