Inside Sales Responsibilities:
Manage inbound and outbound calls and assess the needs of prospective students.
Conduct phone calls and Zoom calls to discuss course offerings and answer questions.
• Develop tailored solutions for clients based on their educational goals and interests.
Utilize CRM software to track leads, manage the sales pipeline, and report on sales activity.
Follow up with leads promptly to nurture relationships and convert inquiries into enrolments.
Customer Relationship Management:
Build and maintain solid relationships with students and educational institutions.
• Provide ongoing support and guidance to students throughout the enrolment process.
Market Research and Insights:
Stay updated on industry trends and competitor offerings in the Edutech space.
Gather feedback from students and prospects to inform product development and marketing strategies.
Sales Reporting:
• Maintain accurate records of sales activities and client interactions in CRM software.
Prepare regular sales reports and forecasts for management review.
Key Skills & Competencies
Solid communication and interpersonal skills
Excellent persuasion and negotiation abilities
Target-oriented and self-motivated
• Proficiency in CRM tools and MS Office
Ability to handle objections and close sales effectively
Solid organizational and follow-up skills
Eligibility Criteria:
• Bachelors degree in any discipline
• 02 years of experience in Inside Sales / EdTech Sales / Tele-sales (preferred)
• Experience in handling student counseling or educational sales is an advantage
Candidates from Gujarat must know how to speak Gujarati fluently
Candidates from Bangalore must know how to speak Kannada fluently