Department: Property Management
Experience: 4–7 Years
Qualification: Graduate in any discipline
Industry: Real Estate / Property Management / Hospitality / Operations
Job Description
Role Overview
We are looking for an experienced Manager – Property Management to oversee day-to-day property management operations, lead a team, manage homeowner and tenant relationships, and ensure productive execution of property-related services.
The candidate must have proven team-handling experience and the ability to manage operational performance, resolve escalations and drive business objectives.
Key Responsibilities
Lead, manage and supervise a team handling property management operations.
Allocate responsibilities, monitor productivity and ensure achievement of team targets.
Manage relationships with homeowners, tenants, brokers and channel partners.
Oversee end-to-end rental property management, including tenant onboarding, documentation, move-in and move-out processes.
Ensure timely rent collection, maintenance coordination and resolution of tenant requests.
Handle escalated customer complaints and ensure satisfactory resolutions.
Monitor property inspections, maintenance activities and service quality.
Coordinate with internal teams, vendors and external stakeholders.
Prepare and review MIS reports, operational dashboards and team performance reports.
Train, mentor and guide team members to improve productivity and service delivery.
Identify operational gaps and implement process improvements.
Mandatory Requirements
4–7 years of relevant skilled experience.
Must have prior team-handling experience.
Should have managed a team with clearly defined responsibilities and performance targets.
Experience in operations, client servicing, property management or real estate.
Strong leadership, communication and problem-solving skills.
Ability to handle escalations and manage multiple stakeholders.
Pay: ₹700,000.00 - ₹1,000,000.00 per year
Advantages:
Health insurance
Paid time off
Provident Fund
Work Location: In person
📌 Assistant Manager – Real Estate Mumbai (India)
🏢 Aastral
📍 India