We are looking for a motivated and energetic Telecaller to handle outbound and/or inbound calls, generate leads, and assist customers by providing information about our products/services. The candidate should have excellent communication skills and a persuasive approach.
Key Responsibilities
Make outbound calls to potential or existing customers
Handle inbound calls and respond to customer inquiries
Explain products/services and answer questions clearly
Generate leads and convert them into sales prospects.
Maintain a database of customer interactions and follow-ups
Achieve daily/weekly/monthly call and sales targets
Resolve customer complaints and escalate issues when necessary
Follow company scripts and guidelines during calls
Requirements
Minimum: 10+2 (Higher Secondary) or equivalent
Graduation preferred (any field)
Prior experience in telecalling/telesales is a plus