Job Title : Telesales Executive & Admission Counsellor

Department : Sales & Admissions Company : The Novello Globe Hotels and Resorts Industry : Hospitality / Education (Hotel Management)

Location : 6no puliya ring rd, Dehardun

Salary : 12,000 - 14000/month

Job Summary

The Telle Executive & Admission Counsellor is responsible for generating leads, promoting hotel services or hospitality programs, and converting inquiries into confirmed bookings or admissions. The role requires solid communication skills, target orientation, and the ability to counsel clients or students professionally.

Key Responsibilities Tele-Sales & Lead Generation
Make outbound calls to prospective students, parents, corporate clients, and travel agents.
Promote hotel room packages, banquet services, or hospitality courses/programs.
Follow up on inquiries and convert leads into bookings or admissions.
Maintain and update CRM/database regularly.

Admission Counseling
Guide students and parents regarding hotel management courses, eligibility, career opportunities, and fee structures.
Explain admission procedures and documentation requirements.
Achieve monthly enrollment/admission targets.

Customer & Student Relationship Management




Build long-term relationships with corporate clients and prospective students.
Handle queries and complaints professionally.
Ensure excellent customer service and counseling experience.

Administrative & Reporting
Maintain call records, admission data, and sales reports.
Coordinate with reservations, academic, and finance departments.
Participate in promotional campaigns, seminars, and career fairs.

Qualifications & Skills
Bachelor’s degree in Hospitality, Marketing, Business Administration, or related field.
6- 1 years experience in tellecaller, hotel reservations, or admission counseling.
Strong communication and persuasion skills.
Target-driven and self-motivated.
Valuable follow-up and organizational skills.
Basic computer knowledge (CRM/PMS systems preferred).

Key Competencies
Sales & Negotiation Skills
Counseling & Communication Skills
Target Orientation
Customer Service Excellence
Time Management
Relationship Building

Job Types : Full time, Permanent

Pay: ₹10,000.00 - ₹14,000.00 per month

Perks :
Cell phone reimbursement

Work Location: In person

📌 Tele Caller Executive Dehradun
🏢 Novello Globe Hotel E Resorts
📍 Dehradun