Job Type : Full-Time Work Mode : Work from Office Joining Date : 5th September 2026 Working : 5.5 Days per Week Week Off : As per business requirements

Experience Required :
Minimum 6 months of experience in Domestic or International BPO

Key Skills Required :
Excellent verbal communication skills
Robust customer service skills
Upselling / cross-selling skills
Valuable convincing and negotiation abilities
Ability to understand and resolve customer queries
Comfortable working in a fast-paced environment

Key Responsibilities :
Handle customer queries and provide appropriate resolutions over calls
Understand customer requirements and offer suitable solutions
Maintain high standards of customer service
Identify upselling and cross-selling opportunities
Ensure customer satisfaction and maintain a positive customer experience
Follow company processes, policies, and quality standards
Maintain accuracy while handling customer interactions
Minimum 6 months BPO experience is mandatory
Positive English communication skills
Customer-focused approach
Positive attitude and willingness to learn

Pay: ₹303,053.13 - ₹593,392.25 per year

Work Location: In person

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