Job Description - Installation Executive / Customer Care Executive

Position : Installation Executive Industry : Solar / Renewable Energy Location : Ahmedabad (Onsite) Shift Timings: 04:30 AM to 01:30 PM IST OR 03:30 AM to 12:30 PM IST Days Working : 5 Days Working

About the Role

Key Responsibilities
Coordinate and schedule solar installation appointments with customers and installation teams.
Manage end-to-end installation workflow and ensure projects are completed within deadlines.
Verify installation documents, site reports, permits, and compliance-related paperwork.
Track installation progress and update CRM/software systems accurately.
Resolve scheduling conflicts and operational issues in a timely manner.
Coordinate with design, approvals, and operations teams for smooth project execution.
Ensure all customer and project records are maintained properly.
Follow up on pending installations, inspections, and commissioning activities.
Prepare daily and weekly status reports for management.

Required Skills & Qualifications
Excellent verbal and written English communication skills.
Strong coordination and multitasking abilities.




Positive knowledge of MS Excel, Google Sheets, and CRM tools.
Ability to work in early morning shifts aligned with Australian timings.
Strong attention to detail and problem-solving skills.
Ability to manage multiple projects simultaneously.
Customer-service oriented mindset with professional communication.

Preferred Qualifications
Prior experience in the Solar Industry, Installation Coordination, or Operations role will be an added advantage.
Experience handling international clients/processes preferred.
Knowledge of Australian solar installation processes is a plus.

Education
Any Graduate / Diploma Holder

What We Offer
Opportunity to work with an international Australian Solar Company
Professional growth and learning prospects
Reliable work workplace with career advancement opportunities
Exposure to global renewable energy operations

Pay: ₹19,742.00 - ₹35,000.00 per month

Benefits :
Food provided
Leave encashment
Paid time off
Provident Fund

Work Location: In person

📌 Customer Care Executive Ahmedabad
🏢 Technomine BPO Private
📍 Ahmedabad