This role combines student enquiries, social media and day-to-day operations.

Key Responsibilities
Respond promptly and professionally to enquiries about courses, prerequisites, fees, schedules, and learning outcomes.
Understand prospective students’ backgrounds and career goals, recommend suitable programs, and clearly explain their value.
Follow up with interested learners and support them through the enrollment process.
Manage incoming enquiries from social media, WhatsApp, email, and other channels.
Maintain accurate records of leads, conversations, follow-ups, and enrollment status.
Coordinate student onboarding, course access, and routine support requests.
Create and update FAQs, course information documents, response templates, and standard operating procedures.
Coordinate with instructors to resolve technical or academic questions.
Share regular updates on enquiry volumes, conversions, pending issues, and recurring student feedback.

What We’re Looking For




Solid verbal and written communication skills in English and Hindi.
Confidence in speaking with students, explaining products, and handling objections professionally.
Solid organisation, attention to detail, and consistent follow-through.
Comfort using Google Sheets or Excel, Google Docs, WhatsApp Business, and Instagram.
Ability to manage multiple conversations and maintain accurate documentation.
Experience in student counselling, admissions, education sales, customer support, or operations is preferred.

Pay: ₹15,000.00 - ₹20,000.00 per month

Ability to commute/relocate:
Sardarpura, Jodhpur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):
How many years of education counselling experience do you have?
Are you comfortable communicating in English?

Work Location: In person

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