01 Nov
|
Raunak Placement Services
|
Vikhroli
01 Nov
Raunak Placement Services
Vikhroli
We are seeking a Customer Service Representative to join our team. The role involves handling voice, email, and chat interactions in a hybrid work workplace based in Vikhroli.
Key responsibilities
Handle inbound voice calls from customers.
Respond to customer inquiries via email.
Manage live chat support sessions.
Maintain accurate records of all interactions.
Provide feedback to improve processes and service levels.
Required qualifications
Minimum 1 year experience in a call center or customer support role.
Fluent English communication skills.
Proficiency with voice, email, and chat platforms.
Ability to provide required documents (salary slips, offer letter, relieving letter).
Nice to have
Experience with CRM tools.
Familiarity with hybrid work setups.
📌 International Customer Support Executive Voice, Chat & Email Process Specialist Vikhroli
🏢 Raunak Placement Services
📍 Vikhroli