Location:
Rajkot , Gujarat Professional/Fluent English communication is mendatory. Overview : We are looking for a credit control executive to join our team. The role involves monitoring rent payments, following up on outstanding balances, communicating with tenants and councils and assisting with rent
related queries, including universal Credit payments.
Key Responsibilities
● Follow up with tenants, councils and Universal Credit regarding outstanding rent payments and arrears. ● Monitor rent accounts, identify overdue payments and maintain accurate records. ● Liaise with tenants regarding Universal Credit claims, housing perk payments and payment delays. ● Communicate with relevant teams to resolve rent discrepancies and payment-related queries. ● Agree on appropriate payment arrangements with tenants, where authorised. ● Maintain regular communication with internal teams to monitor and follow up on outstanding balances. ● Escalate complex cases, unresolved arrears and payment disputes to the relevant manager. ● Update spreadsheets, systems and reports to track outstanding payments and collection progress.
● Follow company procedures, maintain confidentiality and ensure accurate documentation of all communications. ● Prepare regular reports on rent arrears, outstanding balances and collection progress. Essential skills and
Requirements:
● Valuable Verbal and written English communication skills. ● Good organisational skills and attention to detail. ● Knowledge of MS Excel and data management. ● Confidence in communicating with different stakeholders, including tenants , landlords and internal teams. Job Timings : Mon
Fri :
01:00 PM to 10:30 PM , Sat : 01:00 PM to 7:30 PM (During Summers) Mon
Fri:
02:00 PM to 11:30 PM , Sat : 02:00 PM to 8:30 PM (During Winters)
Salary:
₹25000 to ₹30000 Per Month
Benefits:
• Paid sick time
• Paid time off Application Question(s):
• Are you proficient with basic MS Excel and Data Management ?
Experience:
• Data Management : 1 year (Required) Language:
• Fluent/Skilled English (Required) Work
Location:
In person
📌 Credit Controller Rajkot
🏢 Zobone International Outsourcing
📍 Rajkot
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