Welcome guests warmly and create a positive first impression.
Explain the Commons menu, signature Panuzzo varieties, coffee, matcha, and mocktails.
Take orders accurately and coordinate with the kitchen for timely service.
Handle customer queries, feedback, and complaints politely and professionally.
Prepare hot and cold coffee, espresso-based beverages, matcha, and signature café drinks as per Commons recipes.
Prepare mocktails and other beverages according to standardized recipes.
Follow exact measurements, portion sizes, presentation standards, and serving temperatures.
Operate and maintain coffee machines, grinders, blenders, and other beverage equipment.
Recommend complementary products such as Panuzzo, fries, pasta, and beverages.
Upsell premium coffee, signature matcha, and add-ons wherever appropriate.
Inform guests about recent launches, combos, and seasonal offerings.
Contribute to store sales and average order value targets without being pushy.
Follow Commons’ service standards and operational SOPs.

📌 Steward Noida (India)
🏢 Commons
📍 India