01 Nov
|
Creative interior
|
India
01 Nov
Creative interior
India
Lead Management & Calling Operations
Instant Lead Response: Call on leads provided by the firm immediately to ensure high engagement while the client’s interest is fresh.
Requirement Gathering: Telephonically understand the client’s scope of work, budget ,timeline, and design preferences.
Meeting Scheduling: Pitch the firm’s unique value proposition and successfully schedule site visits or design consultations between the client and Designers
Sales Conversion & Follow-Ups
Rigorous Follow-Ups: Maintain a structured follow-up calendar for clients who have received initial quotes or designs but haven't signed the contract yet.
Negotiation & Closing: Address client objections regarding pricing, material specifications, or timelines smoothly, and guide them toward signing the final project agreement.
Contract Sign-off: Coordinate the collection of the initial advance payment (booking amount) and handle the official signing of the client agreement.
Functional & Sales Skills
High-Converting Pitching Skills:
Ability to articulately explain the advantages of turnkey vs. consultancy interior models over the phone.
Mastery in Objection Handling: Expert at handling tough client questions like "Why is your quote higher than local contractors?" or "Can you give a discount on your design fee?" without losing the deal.
Sales Funnel Management: Knowledge of how to move a client smoothly from the initial inquiry stage to the final advance cheque stage.
B. Soft Skills & Communication
Persuasive Communication: Exceptional verbal and written communication skills in both Hindi and English to deal confidently with high-end clients.
High Energy & Persistence: The drive to handle multiple calls a day and follow up politely but aggressively without getting discouraged by rejections.
Polite Telephonic Etiquette: A qualified, welcoming, and commanding voice over the phone to build immediate trust with the client
📌 Business Development Executive Bde Mira Bhayandar (India)
🏢 Creative interior
📍 India