Serturner is a healthcare company serving medical institutions across India. Alongside our supply business, we offer software for eldercare facility management and veterinary management, built from years of working closely with these sectors.

You’ll be our product expert in front of customers. You’ll know our platforms inside out, from every module and workflow to every setting, and use that knowledge to show facility owners, clinic heads and operations managers exactly how our software fits the way they work. You’ll guide each customer from first demo to a smooth go-live.

What you’ll do
Master every module of our platforms and become the go-to expert internally and externally
Run discovery meetings to understand each customer’s workflows, pain points and setup
Deliver tailored live demos, both in office and online, built around the customer’s own processes
Configure demo and trial environments that mirror real customer scenarios
Answer functional and technical questions confidently, including data, security,



access controls and integrations
Support onboarding, training and go-live for current customers
Share customer needs and feedback with our product team
Create demo scripts, product walkthroughs, FAQs and customer success stories

What we’re looking for
2–5 years in SaaS pre-sales, solutions consulting, implementation or product roles; HMS, EMR or ERP experience is a solid plus
Deep curiosity about how software works, and you enjoy knowing a product better than anyone
Ability to explain complex software simply to non-technical owners and staff
Comfortable with basic technical concepts like cloud, user roles, data imports and integrations
Patient, consultative approach; you win trust by solving problems, not by pushing
Willing to travel across Mumbai, Navi Mumbai and Thane, with occasional travel outside Maharashtra
Fluent in English and Hindi; Marathi is a plus

📌 Pre Sales Consultant Healthcare Saas Mumbai
🏢 Serturner
📍 Mumbai