Roles & Responsibilities:
Diagnose and troubleshoot laptop hardware and software issues
Perform laptop repairs such as display replacement, keyboard, battery, motherboard, and SSD/RAM upgrades
Handle OS installation, formatting, driver installation, and software configuration
Perform chip-level servicing (if experienced) including IC replacement and motherboard repair
Ensure proper ESD handling and follow service SOPs
Coordinate with the customer support team regarding repair status
Maintain service records, job cards, and daily work reports
Ensure timely delivery of serviced laptops with quality assurance
Provide onsite service support if required

Required Skills :
Solid knowledge of laptop hardware components
Experience with Windows OS installation and troubleshooting
Basic knowledge of BIOS, drivers, and firmware updates
Ability to identify power, display, and performance issues
Chip-level knowledge is an added advantage
Positive communication and customer-handling skills

Educational Qualification:




ITI / Diploma / B.E / B.Tech in Electronics, Computer Hardware, or relevant field
Relevant certification in laptop or hardware servicing is a plus

Pay: ₹18,000.00 - ₹33,591.56 per month

Application Question(s):
What types of laptop issues have you handled independently?
What types of laptop issues have you handled independently?

Expected answers: No power No display Overheating Slow performance SSD failure RAM issues Charging issues
Have you independently replaced: Laptop Screen Keyboard Battery SSD RAM
If a laptop is not powering on, what will you check first?
Have you handled motherboard-related diagnosis?
Approximately how many laptops did you service per month in your previous company?
Have you directly handled walk-in customers?
Have you handled customer complaints or escalations?

Experience :
laptop Service: 1 year (required)

Work Location: In person

📌 Laptop Service Engineer Sivananda Colony
🏢 Palies IT Services
📍 Sivananda Colony