About the Role

We are looking for a Network & Security Engineer to install, configure, troubleshoot and support enterprise IT infrastructure at customer locations, on-site and remotely. You will mainly work on networking and security solutions, with support for servers, storage, cloud connectivity, desktops and data centre infrastructure, making sure service is delivered on time as per SLAs.

Key Responsibilities

Network Infrastructure

1. Install, configure and troubleshoot LAN, WAN and wireless networks, routers, switches and wireless controllers.
2. Handle VLANs, inter-VLAN routing, STP/RSTP/MSTP, static and dynamic routing (OSPF, BGP, EIGRP) and QoS.
3. Manage DHCP, DNS and IP addressing. Support SD-WAN and VPN setups.
4. Do preventive maintenance and performance optimization, and maintain network and rack documentation.

Network Security

5. Implement and support next-generation firewalls, IPS/IDS and VPNs (SSL, IPsec, site-to-site, remote).

6. Manage firewall policies, firmware upgrades, security hardening and security health checks.

7. Support endpoint, email and web security, web filtering, MFA, NAC and Zero Trust solutions.

8. Do log analysis and support security incidents and audits.

Desktop & End-User Support (L1/L2)

9. Install and configure desktops, laptops, Windows OS, drivers, Office 365 and Outlook.

10. Manage Active Directory users and troubleshoot Wi-Fi and system performance issues.

Documentation & Customer Handling





11. Maintain installation and service reports, PM reports, RCAs, network diagrams, asset inventory, configuration backups and change records.

12. Communicate professionally with customers, give technical recommendations, and do knowledge transfer after projects.

13. Work with sales, presales, project teams and OEM vendors. Follow SOPs and SLAs, and submit daily, weekly and monthly reports.

14. Support project execution, AMC, FMS, managed services and resident engineer engagements as assigned.

Required Skills & Qualifications

1. Diploma, BE/BTech, BSc or BCA in IT, Computer Science, Electronics or a related field.
2. 1–3 years of hands-on experience in networking and network security, preferably at a system integrator or IT services company.
3. Working knowledge of routing and switching, VLANs, VPNs and firewall configuration.
4. Hands-on with at least one firewall: Fortinet, Sophos, Palo Alto, Check Point, Cisco or SonicWall.
5. L1/L2 desktop support and Active Directory experience.
6. Valuable communication and customer-handling skills.
7. Willing to travel to customer sites in and around Bengaluru.

Preferred

1. CCNA, Fortinet NSE, Sophos, Palo Alto or similar certifications.
2. Exposure to SD-WAN, wireless controllers (Aruba, Cisco, Ruckus), servers, storage or cloud.
3. Experience with AV/VC or unified communications.

📌 Network & Security Engineer – Firewall, Routing & Switching (Bengaluru)
🏢 Ampler Technologies Private
📍 Bengaluru