Job Title: Non-Clinical Administrator (Residential) – Karjat

Organization: Calida Rehabilitation Centre Pvt. Ltd. (Karjat & Pune)

Location: Karjat, Maharashtra (Residential – On Campus)

Employment Type: Full-time | Permanent | Residential

Salary: ₹40,000 – ₹60,000 per month (negotiable for the right candidate)

Benefits:

- Free Accommodation (On Campus)
- Food Provided
- Provident Fund (PF)
- Flexible Schedule (as per operational needs)

Reports To: Directors / / Chief Operating Officer (COO)

Job Summary

The Non-Clinical Administrator is responsible for overseeing all non-clinical operations of Calida Rehab to ensure the smooth, efficient, and compliant functioning of the hospital and rehabilitation centre. The role includes administration, human resources, facility management, statutory compliance, vendor management, security, housekeeping, patient support services, budgeting, procurement, and coordination between departments. The administrator works closely with the clinical team while ensuring that non-clinical functions support high-quality patient care.

Key Responsibilities

1. Hospital Administration

Manage the day-to-day non-clinical operations of the rehabilitation centre.

Ensure smooth coordination between all administrative and support departments.

Implement and monitor organizational policies and Standard Operating Procedures (SOPs).

Maintain operational efficiency and service quality.

Prepare daily, weekly, and monthly administrative reports.

2. Human Resource Coordination

Coordinate recruitment, onboarding, and employee documentation.

Maintain employee attendance, leave, and shift records.

Coordinate staff orientation, induction, and mandatory training programs.

Support employee engagement and performance management.

Ensure compliance with organizational HR policies.

3. Facility Management

Supervise housekeeping, security, laundry, kitchen, transportation, and maintenance services.

Ensure cleanliness, hygiene, and upkeep of the campus.

Coordinate repairs and preventive maintenance of buildings, equipment, and utilities.

Monitor water, electricity, DG sets, HVAC systems, and other infrastructure.

4. Vendor & Procurement Management

Identify, evaluate, and manage vendors.

Obtain quotations and negotiate pricing.

Ensure timely procurement of non-medical supplies.

Monitor inventory of housekeeping, office, and maintenance materials.

Verify vendor invoices and coordinate with the accounts department.

5. Regulatory Compliance

Ensure compliance with applicable laws and regulations.





Coordinate renewals of licenses and statutory registrations.

Maintain records required for inspections and audits.

Support NABH and Mental Healthcare Act (MHCA) compliance where applicable.

6. Patient Support Services

Supervise front office, reception, and admission support services.

Ensure courteous handling of patient and family enquiries.

Monitor complaint handling and resolution.

Improve patient and family satisfaction with non-clinical services.

7. Security & Safety

Ensure campus security and visitor management.

Monitor CCTV systems and access control.

Coordinate fire safety, mock drills, and disaster preparedness.

Ensure emergency response protocols are followed.

8. Budget & Cost Control

Assist in preparing departmental budgets.

Monitor operational expenses.

Identify opportunities for cost optimization without compromising quality.

Maintain records of administrative expenditures.

9. Documentation & Reporting

Maintain administrative registers and records.

Prepare operational reports and management dashboards.

Maintain asset registers and inventory records.

Ensure documentation is complete and readily available for audits.

10. Coordination with Clinical Departments

Coordinate with psychiatrists, psychologists, nursing staff, and rehabilitation teams for operational support.

Ensure timely availability of non-clinical resources.

Support smooth admission, transfer, and discharge processes.

Qualifications

Essential

Bachelor's degree in Hospital Administration, Healthcare Management, Business Administration, or a related field.

Preferred

Master's degree (MHA/MBA-Hospital Administration/MBA Operations).

3–7 years of experience in hospital, rehabilitation centre, healthcare, or institutional administration.

Experience in psychiatric or rehabilitation settings will be an added advantage.

Required Skills

Hospital administration

Leadership and team management

Human resource coordination

Vendor and contract management

Facility management

Budgeting and cost control

Regulatory compliance

Communication and interpersonal skills

Conflict resolution

Documentation and reporting





Computer proficiency (MS Office, Excel, ERP/Hospital Management System)

Key Performance Indicators (KPIs)

Smooth functioning of non-clinical operations.

Compliance with statutory and organizational requirements.

Timely completion of maintenance activities.

Vendor performance and procurement efficiency.

Patient and family satisfaction with support services.

Reduction in operational complaints.

Budget adherence and cost optimization.

Staff attendance and administrative discipline.

Successful completion of audits and inspections.

Working Hours

8 hours per day as per the duty roster.

One weekly off on a rotational basis.

Must be available to attend operational emergencies, inspections, or critical situations beyond regular duty hours whenever required. Compensatory time off may be provided as per organizational policy.

Salary & Advantages

Competitive salary based on qualifications and experience.

Provident Fund (PF), Professional Tax (PT), and other statutory benefits as applicable.

Food and accommodation (for residential positions, if applicable).

Paid leave as per company policy.

Opportunities for professional development and career growth.

Code of Conduct

The Non-Clinical Administrator shall:

Maintain the highest standards of professionalism and integrity.

Ensure confidentiality of organizational and patient-related information.

Promote ethical practices and compliance with applicable laws and policies.

Foster teamwork, accountability, and a patient-centric culture.

Uphold the values and reputation of Calida Rehab at all times.

Calida Rehab (A Unit of Pragmatic Insights Pvt. Ltd.) is committed to providing safe, ethical, and compassionate psychiatric and de-addiction rehabilitation services. The Non-Clinical Administrator plays a vital role in ensuring operational excellence and supporting the delivery of high-quality patient care.

Important Note:

This is a residential Hospital Administrator position with complete operational responsibility for the Karjat centre.Only candidates willing to stay on campus and manage the centre end-to-end should apply.

How to Apply

Interested candidates may send:

- Updated resume/CV
- Brief cover note explaining suitability for the Hospital Administrator role

Email: [email protected]

Job Types: Full-time, Permanent

Pay: ₹40,000.00 - ₹60,000.00 per month

Benefits:

- Cell phone reimbursement
- Flexible schedule
- Food provided
- Provident Fund

Work Location: In person

📌 Hospital Administrator (Residential) Karjat
🏢 Calida Rehab
📍 Karjat