02 Nov
|
Arna luxury living
|
Anjuna
02 Nov
Arna luxury living
Anjuna
Job Opening – Reservations & Revenue Manager
Brand: Morii Homes | Morii by the Sea
Location: Goa
Industry: Luxury Villas, Holiday Apartments & Boutique Hotels
Role Overview
We are looking for an experienced, confident, and self-driven Reservations & Revenue Manager who can independently handle end-to-end reservations, guest enquiries, sales conversions, and revenue management across our hospitality properties.
We value hands-on experience, ownership, and results over big hotel brand experience.
Key Responsibilities
- Enquiry & Booking Management: Handle incoming calls, WhatsApp enquiries, emails, and online booking requests professionally, ensuring quick responses and maximum conversions.
- Revenue Management: Independently manage room tariffs, dynamic pricing, seasonal rates, minimum-stay restrictions, and occupancy-based pricing strategies.
- Competitor Analysis: Regularly monitor competitor pricing, market demand, local events, and booking trends to maximise revenue and occupancy.
- OTA Management: Hands-on management of Airbnb, Booking.com, Agoda, MakeMyTrip and other booking platforms, including availability, rates, promotions, and inventory.
- Sales & Conversions: Proactively follow up on leads, negotiate rates within approved guidelines, convert enquiries into confirmed bookings, and maximise direct reservations.
- Guest Coordination: Manage pre-arrival communication, special requests, upselling, and smooth coordination with property operations teams.
- Reporting & Accountability: Maintain accurate booking records,
revenue reports, occupancy forecasts, lead conversion tracking, and daily sales updates.
Candidate Requirements
- Minimum 3–5 years of relevant hands-on experience in reservations and revenue management, preferably with villas, vacation rentals, serviced apartments, or boutique hotels.
- Excellent spoken and written English is mandatory, with strong communication and telephone etiquette.
- Proven ability to independently handle reservations, pricing decisions, OTA extranets, and booking conversions.
- Working knowledge of PMS, channel managers, booking engines, and Excel/Google Sheets.
- Solid sales skills, commercial awareness, negotiation abilities, and attention to detail.
- Self-motivated, organised, responsive, and capable of taking complete ownership with minimal supervision.
Important: We are looking for a hands-on professional who has personally managed bookings and revenue—not someone whose experience is limited to supervising large teams or working within established hotel systems.
Interested candidates may share their CV along with details of the properties, room inventory, booking platforms, and revenue responsibilities they have independently handled.
Pay: ₹30,000.00 - ₹55,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
- Paid sick time
- Paid time off
Experience:
- Reservation management: 3 years (Required)
Location:
- Anjuna, Goa 403509 (Required)
Work Location: In person
📌 Reservations Manager (Anjuna)
🏢 Arna luxury living
📍 Anjuna