At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.
Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation.
In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI),



a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.
The Business Management and Controls organization enables business delivery on all GT functions including strategy, AIT Management, workspace management, workforce governance, employee engagement, risk management, application security and vulnerability assessments, portfolio governance and integrated reporting. This role reviews high‑risk security exceptions such as access to blocked websites, proxy or IAM control bypasses, and SSL inspection exclusions. The role assesses business need versus security risk, understands architecture, network and SDLC flows, ensures proper compensating controls, partners with security and risk teams, maintains audit‑ready documentation, tracks trends, and supports informed, time‑bound risk decisions.
Review and assess high‑risk security and access exceptions, including:
Access to critical or high‑risk blocked websites
SSL/TLS content inspection exclusions
Perform end‑to‑end risk analysis by evaluating architectural flows, network paths, identity boundaries, and trust relationships
Assess the impact of bypassing enterprise security controls, including changes to attack surface, data exposure risk, and monitoring gaps
Translate technical control deviations into clear business‑level risk statements aligned to regulatory and security standards
Evaluate the adequacy of compensating controls (network restrictions, enhanced logging,



multi factor authentication, monitoring, expiry enforcement)
Partner with GIS, Software owners, Application teams, Network engineering teams, and Risk stakeholders to ensure informed decision‑making
Apply SDLC and workplace awareness (DEV, SIT, UAT, PROD) when evaluating risk tolerance and enforcement expectations
Drive remediation plans or architectural fixes to reduce reliance on repeated or long‑term exceptions
Identify portfolio‑level trends and systemic risks, such as recurring control bypasses or accumulating residual risk
Publish and maintain risk dashboards and management metrics (exception aging, high‑risk exposure, control gaps)
Promote a strong enterprise risk culture, reinforcing that exceptions are temporary, risk‑owned decisions
Any Graduation / Post Graduation

Experience Range*
~In‑depth understanding of security control objectives and the risks of control bypass
IAM controls and identity risk scenarios
SSL/TLS encryption and content inspection concepts
Ability to analyze architectural diagrams, data flows, and control touchpoints
Risk‑sensitive mindset with the ability to identify, escalate, and document high‑impact security risks
Experience producing clear exception rationale, risk statements, and mitigation documentation
Commitment to continuous learning in emerging threats, security architectures, and enterprise risk practices
Ability to articulate complex technical risks in a clear, concise, and defensible manner
Proven experience collaborating with cross‑functional teams (Security, Architecture, Development, Risk, Compliance)
Strong analytical and decision‑making skills grounded in facts, evidence, and risk impact
11.30 AM to 8.30 PM IST (Need to be flexible as per business need)

📌 Manager - Technology & Innovation (Chennai)
🏢 Bank Of America
📍 Chennai