To lead and institutionalize the University's ISR agenda through a structured, evidence-led and sustainable community- impact model. The Assistant Director will identify community priorities, translate them into multi-year programmes, mobilise university and external resources, oversee implementation, and measure outcomes and longer-term impact. The role connects academic expertise and student volunteering with validated community needs while ensuring
governance, financial stewardship, safeguarding, documentation and institutional reporting.

Strategy, Policy and Annual Planning

- Develop and update the ISR strategy, policy, annual action plan, programme calendar and implementation roadmap aligned with institutional priorities and relevant community-development frameworks.
- Translate community needs and institutional commitments into prioritized programmes with target groups, annual milestones, budgets, owners and measurable outcomes.
- Build a balanced portfolio across health, education, environment, livelihoods and skills, inclusion, sanitation, civic responsibility and relief, based on evidence of local need.
- Priorities geographies and communities using transparent criteria such as vulnerability, need, feasibility, continuity, partner capacity and potential for measurable impact.

Community Needs Assessment and Programme Design

- Lead baseline studies, household/community surveys, focus groups and consultations with village representatives, schools, frontline workers and local institutions.
- Prepare community profiles identifying priority problems, existing services, beneficiary groups, barriers, local assets and potential delivery partners.
- Design projects with a theory of change, baseline, outputs, outcomes, indicators, target population, risk assessment, implementation plan and sustainability/exit strategy.
- Programme and Project Management
- Manage the full project cycle: concept note, feasibility, approvals, partner selection, budgeting, implementation, monitoring, evaluation, closure and follow-up.
- Develop SOPs, implementation checklists, safeguarding protocols, documentation templates and quality standards for ISR activities.
- Coordinate implementation through NSS units, student clubs, faculty experts, university departments and external partners, with transparent roles and accountability.
- Conduct field visits to verify delivery quality, attendance, services delivered, beneficiary feedback, materials distributed and corrective actions.
- Manage multiple projects and timelines while ensuring continuity, community ownership and responsible handover.

Build relationships with district/local administration, panchayats, schools, health institutions, NGOs, community organisations, foundations and corporate CSR teams.




· Represent the University in community consultations, partner meetings and relevant review forums; maintain a partner database and assess partner performance.
Student Engagement and Experiential Learning

- Create structured community-engagement opportunities through academic departments, internships and service- learning projects & NGOs.
- Match student skills and faculty expertise to community needs; define volunteer roles, training, supervision, safety arrangements and learning objectives.
- Promote civic responsibility and student leadership while ensuring community service is respectful, inclusive and not a substitute for qualified professional services.
- Track registered volunteers, active volunteers, students deployed, student audience/participants, volunteer-hours and student learning outcomes separately.

Monitoring, Evaluation, Impact and Data Governance

- Establish results frameworks with baselines, targets, output indicators, outcome indicators and, where feasible, longer-term impact indicators.
- Maintain a central ISR MIS/dashboard with standard definitions for activities, projects, students involved, unique beneficiaries, households reached, services delivered, volunteer-hours, expenditure and outcomes.
- Validate results using attendance sheets, beneficiary registers, surveys, pre/post assessments, interviews, partner verification and field checks.
- Conduct quarterly reviews and annual outcome/impact reviews; Prepare annual and project budgets, cost estimates and resource plans in coordination with Finance and approving authorities.
- Monitor expenditure against approved budgets, explain variances, maintain supporting documents and ensure timely financial and narrative reporting.
- beneficiary/outcome where data are reliable.
- Leverage external funding and in-kind support while protecting institutional independence and programme quality.

Governance, Compliance, Ethics and Risk

- Ensure programmes follow University policies, applicable laws, permissions, safeguarding standards, financial controls, data-protection requirements and reporting obligations.
- Where corporate CSR funds or formal CSR partnerships are involved, coordinate with Legal/Finance to confirm eligibility, documentation and reporting under applicable requirements.
- Maintain due diligence, consent, child-protection, photography/publicity, data collection,



referral and incident- reporting protocols.
- Maintain a risk register covering operational, reputational, financial, health-and-safety and safeguarding risks.
- Promote dignity, inclusion, non-discrimination, informed consent and community participation.

Prepare monthly/quarterly dashboards, annual ISR reports, leadership briefs, project proposals, impact stories and evidence packs for institutional review/accreditation as applicable.
· Communicate progress, challenges, risks and resource requirements to leadership in a timely, decision-oriented manner.
Lead ISR staff, programme coordinators, field teams and volunteers; set work plans, responsibilities, review rhythms and performance expectations.

- Build capability in project management, community engagement, impact measurement, partnership management, safeguarding and reporting.
- Review programme performance and team capacity, streamline processes and promote consistent standards across departments and communities.

Updated community profiles and needs-assessment/baseline reports for priority locations.

- Approved project proposals and implementation plans with indicators, owners and risk controls.
- Partner database, agreements/MoUs, partner performance records and resource-mobilization pipeline.
- Audit-ready repository of approvals, attendance, beneficiary records, consents, feedback, outcome evidence and financial documents.
- Periodic field-verification notes, risk register and action tracker.

Qualifications and Experience

- Postgraduate qualification in Social Work, Rural Development, Development Studies, Public Administration, Sociology, Environmental/Sustainability Studies, Management or a related discipline.
- Typically, 12-15 years of relevant experience in CSR, community development, NGO/programme management, sustainability, social impact, public health/education outreach or institutional social responsibility, including project/team leadership. Demonstrated experience managing multi-stakeholder projects, community engagement, budgets, partnerships, reporting and field implementation.
- Strong written and verbal communication, proposal/report writing, presentation, coordination and problem-solving skills.
- Proficiency in Excel/Sheets, dashboards, presentations and structured MIS/reporting; Experience in a corporate CSR department, CSR foundation, large NGO, university social-responsibility office or government/community-development programme.
- Experience in baseline/endline studies, survey design, outcome evaluation, community mapping, grant management or third-party evaluations.
- Experience working with rural or peri-urban communities and local institutions.

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📌 Postgraduate Assistant Manager (Sahibzada Ajit Singh Nagar)
🏢 Chandigarh University
📍 Sahibzada Ajit Singh Nagar