Appointment Setting, Call Centre, Customer Aquisition, Customer Service, Inside Sales, Outbound Sales, Sales
Outbound Sales Representative
Remote | Full-Time | U.Royal York Property Management is hiring Outbound Sales Representatives to speak with rental-property owners about its rental-guarantee program.
The program is designed to help protect an owner's rental income if a tenant fails to pay rent, subject to the program's terms and approval requirements.
You will contact company-provided property-owner leads through an automatic dialer, introduce the program, ask brief qualification questions, handle objections, and connect interested owners with a Royal York sales representative.
You will not complete the final sale or determine whether an owner is approved. Your responsibility is to create interest, qualify the prospect, and secure an immediate live transfer.
If your background aligns with the position, you will receive a link to complete a short pre-recorded video interview within 24–48 hours.
The interview includes realistic property-owner calling scenarios designed to evaluate your communication, objection handling, judgment, and coachability.
Make high-volume outbound calls using an automatic dialer.
Introduce Royal York and the purpose of the call clearly.
Respond to objections related to cost, interest, timing, trust, or existing services.
Ask qualified property owners to speak with a sales representative.
Record accurate call notes, outcomes, and dispositions.
Meet hourly and daily performance expectations.




Required Experience
Three or more years of experience in outbound sales, telesales, appointment setting, lead generation, call-centre sales, or live transfers.
Experience using an automatic or predictive dialer.
Experience working toward call, transfer, appointment, conversion, or sales targets.
Clear and professional spoken English.
Accurate CRM, call-note, and disposition habits.
Openness to coaching, call monitoring, and performance feedback.
Full-time availability during U.Property management, real estate, insurance, financial services, telecommunications, home services, or other consumer-sales experience is an asset but not required.
Experience with Convoso, Five9, NICE CXone, Genesys Cloud CX, CallTools, Readymode, or similar software is preferred.
Remote Work Requirements
A computer with at least 16 GB of RAM.
The ability to use a dialer, CRM, and campaign system simultaneously.
Performance Will Be Measured Through
Hourly and daily calling results.
Call quality and professionalism.
Accurate call records and dispositions.
You should be able to gain a property owner's attention, respond naturally to objections, explain the potential value of protecting rental income, and confidently ask the owner to speak with a sales representative.
You do not need property-management experience or a perfect script from the beginning. You must demonstrate strong communication fundamentals, resilience, and the ability to improve quickly through coaching.

📌 Outbound Sales Representative - Fully remote (Mumbai)
🏢 Royal York Property Management
📍 Mumbai