Job Description
3 years experience in IT Problem Management
Advanced knowledge of ITIL 4
lean 6 sigma knowledge (certification is not a must)
3 years of hands on experience working with ServiceNow, particularly in the Problem Management module
Strong analytical and problem solving skills
Understanding process design principles
Ability to assess risk and impact across complex IT landscapes
Valuable communication and interpersonal skills with experience facilitating cross functional discussions
Abi
📌 Process Manager (m/f/d) (Bengaluru)
🏢 T Systems
📍 Bengaluru
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