The Microsoft 365 Platform Engineer is responsible for the engineering, configuration, and continuous improvement of Microsoft 365 services in line with enterprise standards and governance.

The role focuses on building, operating, and improving the M365 platform rather than end‑user support, training, or security operations.

Reports to: Senior Manager - Microsoft 365 Platform

Platform Engineering & Operations

Implement and maintain Microsoft 365 configurations aligned to agreed standards.

Proactively identify and eliminate recurring platform issues through automation and standardization.

Apply and enforce platform governance policies (retention, permissions, lifecycle)

Support audits and reviews relating to M365 usage and configuration

Work closely with Architecture, Security, IAM, and Regional IT teams

Provide engineering input to platform design and roadmap discussions

End‑user training and adoption

Service desk L1/L2 support

Required Experience (Generic)

Strong hands‑on experience with Microsoft 365 in an enterprise environment

Experience operating in governed, large‑scale tenants

Ability to work from standards and architectural direction rather than ad‑hoc configuration

Scripting and automation mindset (PowerShell, Power Automate)

Collaboration & Content Engineer (SharePoint / OneDrive)

SharePoint Online architecture and governance

Microsoft Teams (chat, channels, meetings, policies)

Power Platform Engineer

Power Apps, Power Automate, Power BI (engineering + governance)





Setting strategy and DLP policy implementation

Replacement of legacy tools (Access, SharePoint Designer workflows, Fileshare)

Exchange Online

Automation & Platform Foundations Engineer

Cross‑platform automation (PowerShell, Graph, Power Automate)

Tenant‑wide hygiene and validation agents

Configuration baselines and reporting

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