Company Description Digital Mojo is a results-driven digital marketing agency based in Banjara Hills, Hyderabad. Since 2016, we have been helping brands scale through performance-focused digital strategies, storytelling, lead generation, branding, and high-impact marketing campaigns.

We are looking for a highly ownership-driven Pod Manager with 5-7 years of agency experience to lead a pod of clients end-to-end.
They own the P&L; of their accounts, drive client growth strategy, lead the pod team, and are the last point of escalation before it reaches the CEO. Every commercial decision, every retention risk, every growth chance within the pod runs through them.
Not a senior Account Manager with a fancier title
Not someone who only reviews reports and attends calls
Own the revenue, profitability, and commercial health of all accounts within the pod
Track pod-level billing, scope utilization, and team bandwidth against revenue
Identify accounts where the agency is over-servicing and course-correct scope or pricing
Flag accounts at commercial risk to the Founder with a clear plan, not just a problem
Develop quarterly growth plans for key accounts covering new campaigns, channels, and opportunities
Identify gaps in a client's current marketing mix and recommend solutions backed by data
Lead strategic review meetings with clients, not just performance catch-up calls
Connect client business goals to marketing strategy and keep both aligned as the business evolves
Be the person a client calls when they want a fresh perspective, not just a status update
Resolve delivery failures,



team gaps, and quality issues at the pod level without pushing them upward
Make judgment calls on scope disputes, pricing conversations, and client dissatisfaction independently
Lead and manage Account Managers, Social Media Managers, Performance Marketers, and SEO Specialists within the pod
Set clear expectations, review output quality, and hold team members accountable
Build a culture of ownership, speed, and quality within the pod
Identify training or skill gaps in the team and flag them to the Founder
Ensure Account Managers are handling day-to-day client communication so the Pod Manager can focus on strategy and commercial outcomes
Delivery and Quality Oversight
Own the quality of everything that leaves the pod, from reports to creatives to campaign performance
Ensure all client deliverables across social media, SEO, and performance marketing are on time and to standard
Review monthly performance reports before they reach the client
Maintain SLA adherence across the pod and flag risks before they impact delivery
Coordinate with centralized teams including design, SEO, website, and automation for seamless execution
Performance and Campaign Strategy




Understand performance marketing fundamentals including CPL, ROAS, CTR, lead quality, and funnel structure
Review campaign performance across accounts and push for optimization when results are not meeting targets
Work with Performance Marketers on budget planning, channel strategy, and campaign direction
Ensure SEO, social, and paid strategies are aligned and working toward the same client business outcome
Commercial Responsibility and Client Retention
Own client retention across all pod accounts
Conduct regular health checks on every account and know the status of each relationship at all times
Identify at-risk clients early and create a recovery plan before it becomes a churn situation
4-7 years of experience in a digital marketing agency

- Proven experience managing multiple client accounts and cross-functional teams
- Strong understanding of agency P&L;, billing, scope management, and margin control
- Deep knowledge of performance marketing, social media, SEO, and content marketing
- Experience handling client escalations and difficult commercial conversations independently
- Excellent English communication skills, written and verbal
- Experience with project management and reporting tools
- Agency experience is mandatory.

Has had commercial conversations with clients around scope, pricing, and renewals
Account Managers, Social Media Managers, Performance Marketers, SEO Specialists
Coordinates With: Creative Team, SEO Team, Website Team, Automation Team

📌 Senior Social Media & Digital Marketing Executive (Secunderabad)
🏢 Digital Mojo - Branding and Digital Marketing Agency in Hyderabad
📍 Secunderabad