Guest Experience Manager / Duty Manager (Goa)

Guest Experience Manager / Duty Manager (Goa)

03 Nov
|
Ridhira Group - Building World's largest Wellness Communities
|
Goa

03 Nov

Ridhira Group - Building World's largest Wellness Communities

Goa

WE ARE HIRING | VILLA MANAGER / DUTY MANAGER / GUEST RELATIONS MANAGER Location: Casa de Mello, Saligao, North Goa
Salary: 20,000–28,000 per month + Performance Incentives
Experience: 2–5 Years
Employment: Full time | On-site

Casa de Mello is a luxury boutique heritage stay in Saligao, North Goa, offering personalized hospitality, beautifully curated guest rooms, a private swimming pool, and charming courtyard spaces.

Part of the Ridhira Group , we are looking for a smart, energetic, and hands-on hospitality professional to manage daily property operations and deliver exceptional guest experiences.

Oversee daily villa operations, housekeeping coordination, maintenance, and property upkeep.
Handle guest enquiries, special requests, complaints, and service recovery.
Manage online bookings through Airbnb, Booking.Coordinate sightseeing, airport transfers, restaurant reservations, and special celebrations.
Support occupancy, upselling, direct bookings, and positive guest reviews.




Maintain daily reports, billing, inventory, vendor coordination, and operational expenses.

Candidates with 2–5 years of experience in hotels, resorts, luxury villas, boutique stays, or serviced apartments.
Experience as a Villa Manager, Duty Manager, Front Office Executive, Guest Relations Executive, or Guest Experience Executive.
Good communication skills in English and Hindi.
Familiarity with online booking platforms and hotel operations.
Candidates with hotel management qualifications or relevant practical experience are welcome.

Opportunity to independently manage a luxury boutique heritage property.
Exposure to premium hospitality and personalized guest experiences.
Direct interaction with leadership and opportunities for career growth.
Performance-based incentives and development opportunities.

📌 Guest Experience Manager / Duty Manager (Goa)
🏢 Ridhira Group - Building World's largest Wellness Communities
📍 Goa

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