What You'll Work On: Own the end-to-end post-booking customer journey for a B2C travel business.
Build AI agents and automate customer support, documentation, refunds, and operational workflows.
Improve customer satisfaction, automation rates, and operational efficiency.
Write PRDs, design AI workflows, and drive product execution.
Lead and mentor a Product Manager.
What We're Looking For:
5+ years in Product Management with hands-on AI/LLM or automation product experience.
Experience with prompt engineering, AI agents, and evaluation frameworks.
Robust analytical skills, SQL, and customer experience ownership.
Travel, hospitality, e-commerce, or marketplace experience is a plus.
📌 Automation Product Manager (Chennai)
🏢 Soch Street
📍 Chennai
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