* Note: Only candidates who are comfortable working fixed night shifts (US Shift) and have good communication skills should apply.

Role & responsibilities - • Manage import and export operations and ensure compliance with regulations. • Coordinate with suppliers, customers, and logistics service providers. • Handle customs documentation and ensure correct tariff classifications. • Negotiate shipping rates and timelines with carriers. • Monitor shipments to ensure timely delivery. • Handle any issues that arise during the shipping process. • Maintain accurate records of all import-export transactions. • Stay updated on changes in international trade regulations. • Handle end-to-end US import documentation for ocean shipments. • Coordinate with origin agents, freight forwarders, and carriers. • Review and verify import documents including Commercial Invoice, Packing List, BL (HBL/MBL), Incoterms, and related paperwork. • Monitor shipment tracking, ETA updates, and exception handling. • Handle post-shipment entry documentation, amendments, and discrepancy resolution.



• Maintain accurate import records and support audits of jobs created internally & by third-party vendors. • Add and maintain shipments on the live tracker sheet with utmost accuracy.

Preferred candidate profile - • Bachelors degree in business administration or related field • Minimum 2 years of experience in US import documentation and import-export operations • Strong knowledge of US import regulations and international trade compliance • Experience in customs compliance and tariff classification • Familiarity with HBL, MBL, inco terms and Arrival Notice procedures • Experience coordinating with origin agents, freight forwarders, and customers • Ability to manage time-sensitive shipment entries and multiple shipments simultaneously • Proficiency in SAP, CargoWise (preferred), and Microsoft Office Suite • Solid documentation management skills • Excellent written and verbal communication skills • Strong negotiation and problem-solving abilities • Excellent organizational and multitasking skills • Ability to work under pressure and meet deadlines

📌 Customer Service Executive (Mumbai)
🏢 Freightcore Solutions
📍 Mumbai