CommVersion is looking for enthusiastic and driven individuals to join our growing team as Conversations Specialists.
If you enjoy communicating with people, learning new skills, and working in a fast-paced environment, this is an excellent opportunity to start your career. We welcome freshers from all educational backgrounds who are eager to build a career in customer communication and chat operations.
Key Responsibilities
- Engage with customers through live chat and handle multiple conversations professionally.
- Understand client requirements, products, and services through company-provided training.
- Follow chat processes, scripts, and communication guidelines effectively.
- Submit accurate leads and conversation details within the required timelines.
- Coordinate with internal teams and direct chats to the appropriate client channels.
- Maintain professionalism, accuracy, and quality in all customer interactions.
Who Can Apply
- Freshers from any educational background are welcome.
- Experienced candidates may also apply.
- Good written English communication skills are required.
- Candidates who are eager to learn and grow professionally.
- Ability to multitask and work in a fast-paced setting.
- Basic computer knowledge and typing skills are preferred.
- Prior experience is not mandatory. Complete training will be provided.
Job Details
- Experience: Freshers & Experienced
- Department: Operations
- Work Mode: Work From Office (WFO)
- Working Hours: 9 hours (including break)
- Working Days: Rotational shifts & Rotational Weekly Offs
- Interview Process: Assessment Round Operations Round
Education
- Higher Secondary (12th Pass) Required
Language
- Fluent English (Required)
Benefits
- Health Insurance
- Provident Fund
- Paid Time Off
- Training & Growth Opportunities
Work Location: Andheri East, Mumbai, Maharashtra (Next to WEH Metro Station & Gundavali Metro Station)
Benefits:
- Health insurance
- Paid time off
- Provident Fund