Production support Engineer ( AWS+Java)_Hyderabad (Hyderabad)

Production support Engineer ( AWS+Java)_Hyderabad (Hyderabad)

03 Nov
|
Infosys
|
Hyderabad

03 Nov

Infosys

Hyderabad

Location: Hyderabad
Experience: 8-15 Years
Notice Period: Immediate to 30 Days Preferred

Job Description

We are hiring a Java Production Support Engineer with solid experience in supporting enterprise Java applications in production environments. The candidate should possess expertise in incident management, troubleshooting, AWS cloud support, and SQL.

Key Responsibilities

- Provide L2/L3 production support for Java-based applications.
- Troubleshoot and resolve production incidents within SLA.
- Perform root cause analysis (RCA) and drive permanent fixes.
- Monitor application performance and system health.
- Support deployments, releases, and change management activities.
- Collaborate with Development, DevOps, and Infrastructure teams.
- Work in rotational shifts and on-call support model.
- Required Skills

- Java / J2EE Production Support
- Spring Boot, REST APIs
- AWS (EC2, S3, CloudWatch, Lambda)
- SQL (Oracle/MySQL/PostgreSQL)
- Unix/Linux & Shell Scripting
- Incident & Problem Management
- ServiceNow / ITSM Tools
- Monitoring Tools (Splunk, ELK, AppDynamics, Dynatrace)
- Jenkins, Git, CI/CD

📌 Production support Engineer ( AWS+Java)_Hyderabad (Hyderabad)
🏢 Infosys
📍 Hyderabad

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