Job Title: Associate Customer Support Voice
Location: Hyderabad
Salary: Fresher - 16K Approx take-home (2.56 LPA)
12 Months on Paper BPO exp - 18K Approx take-home (2.87 LPA)
24 Months on Paper BPO exp - 21K Approx take - home (3.21 LPA)
Language Proficiency:
- Mandatory: English & Hindi (90% volume)
- Preferred: Vernacular languages (Kannada, Tamil, Malayalam) (10% volume)
- SVAR 48 and Above
Qualifications & Applicant Specifications:
- Undergraduate/Graduate in any discipline
- Excellent Communication Skills:
- Well-articulated sentences
- Solid comprehension, expression, tone & pronunciation
- Speech clarity, perfect diction, and fluency
- Verbal: English & Hindi (primary)
Key Responsibilities:
- Handle inbound and outbound calls professionally with strong communication skills
- Adhere to login and production hours:
- Total: 10:00 hrs
- Production: 9:00 hrs
- Maintain punctuality and follow break schedules
- Shift Timings:
- Male employees: 24/7 rotational shifts
- Female employees: Rotational day shifts
- Stay updated with process knowledge and daily updates
Skills Required
- Strong verbal and written communication
- Customer-centric approach with problem-solving ability
Rounds of Interview:
HR Screening
OPs Round
SVAR Assessment
Client Round
Employment Type: Permanent.
- Working days after training: 5 days with 2 days rotational weekly off.
- Address: DivyaSree Omega Building,Block C, First Floor, Tech Mahindra LTD.
Contact Person: Tanaya Saha ((phone hidden) / (phone hidden))
Email:
[email protected]
📌 Walk-in || Customer Support Executive || Tech Mahindra || Hyderabad || Permanent
🏢 Tech Mahindra
📍 Hyderabad