- Conduct cold calls to prospective students and parents to introduce Vedantu's JEE/NEET programs.
- Handle inbound and outbound calls, understanding each student's goals, challenges and learning needs.
- Provide accurate, transparent information on courses, fees and academic offerings.
- Guide students and parents in making informed academic and career decisions.
- Manage the end-to-end sales cycle, from lead engagement and counseling to follow-up and enrollment.
- Follow up consistently with prospective leads to maximize admissions.
- Achieve weekly and monthly sales targets.
- Documentation & Reporting Maintain accurate records of leads, follow-ups and conversions in the CRM.
- Prepare and share daily and weekly performance reports with the Team Leader.
Preferred candidate profile
- Excellent communication skills (verbal and written) in English and local language
- Strong interpersonal skills with the ability to build rapport with customers.
- Persuasive and confident in pitching products or services.
- Ability to handle rejections positively and maintain a skilled attitude.
- Basic computer skills and familiarity with CRM tools.
- Ability to work in a fast-paced environment and meet targets.