Hiring: Customer Support Executive International Non-Voice Process

Location: BTM Layout & Manyata Tech Park, Bangalore
Experience: Freshers & Experienced Candidates
CTC: 3.5 LPA – 6 LPA
Shift: US Shift / Rotational Night Shifts
Work Schedule: 5 Days Working | 2 Rotational Week Offs
Joining: Immediate Joiners Only

Job Overview

We are hiring Customer Support Executives for an International Non-Voice Process supporting US-based customers. Candidates should have excellent written English communication, strong problem-solving abilities, attention to detail, and a customer-focused approach.

Freshers and experienced candidates with a background in BPO, customer service, or international processes are welcome to apply.

Key Responsibilities

- Handle customer queries through email, chat, and other non-voice channels.
- Understand customer concerns and provide accurate resolutions within defined timelines.
- Assist customers with account, product, service, or technical-related queries.
- Maintain accurate records of customer interactions and resolutions.
- Escalate complex issues to the relevant teams when required.
- Meet quality, productivity, and compliance targets.
- Follow company policies, process guidelines, and communication standards.
- Ensure customer satisfaction through timely and effective support.





Eligibility Criteria

- Graduates can apply.
- Freshers are eligible; experienced candidates should have a minimum of 1 year of BPO / Customer Support experience.
- International Non-Voice, Chat Support, Email Support, or Technical Support experience is preferred.
- Excellent written and spoken English communication skills.
- Strong typing, analytical, and problem-solving skills.
- Basic technical knowledge is an added advantage.
- Willingness to work US shifts and rotational night shifts.
- Immediate joiners only.

Compensation & Benefits

- CTC ranging from 3.5 LPA to 6 LPA, based on experience and interview performance.
- Attractive performance-based incentives.
- Cab facility for eligible shifts between 7:00 PM and 7:00 AM.
- Structured training and career growth opportunities.
- Skilled and collaborative work environment.

Cab Facility

- Male Employees: One-way cab facility; 75 deducted per trip.
- Female Employees: Two-way cab facility; one-way free and the other charged at 75.

How to Apply

Interested candidates who can join immediately are requested to share their updated resume for consideration.

HR Contact: Neha
Phone: (phone hidden)
Email: [email protected]

📌 International Customer Support Associate ( Non Voice Process) (Bengaluru)
🏢 Your Pitchh
📍 Bengaluru