Job Description Team Leader

Department: Operations / Sales / Administration
Job Title: Team Leader
Reports To: Department Manager / Director

1. Job Summary

The Team Leader is responsible for managing daily team activities, assigning tasks, monitoring employee performance, ensuring work accuracy, maintaining discipline, and achieving departmental targets within the .

2. Key Responsibilities

A. Team Management

- Allocate daily tasks and responsibilities to team members.
- Monitor employee productivity, attendance, punctuality, and discipline.
- Guide, motivate, and support team members in completing assigned work.
- Ensure proper coordination and teamwork within the department.

B. Work Monitoring & Accuracy

- Review daily work to ensure accuracy and quality.
- Identify errors, take corrective action, and prevent repeated mistakes.
- Ensure all assigned tasks are completed within deadlines.
- Maintain proper records of completed and pending work.

C. Performance Management

- Monitor individual and team performance against targets.
- Prepare daily, weekly, and monthly performance reports.
- Identify performance gaps and provide guidance or training.
- Escalate major issues and underperformance to management.

D. Coordination & Communication





- Coordinate with other departments for smooth workflow.
- Communicate management instructions clearly to team members.
- Report operational issues, delays, and important updates to management.
- Ensure proper handover of pending tasks.

E. Process & Discipline

- Ensure employees follow company policies and standard operating procedures.
- Maintain workplace discipline and professional conduct.
- Identify opportunities to improve work efficiency and productivity.
- Protect company information and maintain confidentiality.

3. Required Skills

- Leadership and team management.
- Strong communication and coordination.
- Problem-solving and decision-making.
- Time management and task prioritization.
- Attention to detail and accountability.
- Basic computer knowledge and MS Excel.

4. Key Performance Indicators (KPIs)

- Team productivity and target achievement.
- Work accuracy and error reduction.
- Timely completion of assigned tasks.
- Employee discipline and attendance.
- Quality of reporting and interdepartmental coordination.
- Reduction in pending work and repeated errors.Role & responsibilities

Preferred candidate profile

Perks and advantages

📌 Walk-in || Team Leader (Jabalpur)
🏢 Santiago Life Sciences
📍 Jabalpur