Responsible for supporting recovery of overdue accounts through legal notices, documentation, borrower follow-ups, and coordination with advocates and recovery agencies
Review account details, maintain legal case records, track notices and proceedings, and assist in identifying appropriate recovery actions
Coordinate with collection teams to obtain repayment commitments and ensure timely escalation of delinquent cases
Maintain confidentiality, prepare recovery reports, monitor case progress, and ensure all activities comply with applicable laws, regulatory requirements, and company policies governing fair and ethical collections
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