Role & responsibilities

- Lead the Quality Assurance (QA) and Quality Control (QC) functions across all stages of footwear manufacturing.
- Develop, implement, and monitor quality systems, procedures, and standard operating practices.
- Ensure compliance with customer specifications, industry standards, and regulatory requirements.
- Monitor quality performance across cutting, stitching, lasting, assembly, finishing, and packing operations.
- Conduct root cause analysis (RCA) for quality issues and implement effective corrective and preventive actions (CAPA).
- Drive defect reduction initiatives and improve First Pass Yield (FPY) and Right First Time (RFT) performance.
- Lead internal quality audits and coordinate customer and third-party audits.
- Work closely with Production, Product Development, Sourcing, Industrial Engineering, and Maintenance teams to improve product quality.
- Develop supplier quality standards and monitor vendor performance to ensure consistent raw material quality.
- Review customer complaints, warranty claims, and returns to identify improvement opportunities.
- Prepare and present quality reports, KPIs,



and action plans to senior management.
- Train and mentor quality teams on inspection methods, quality standards, and continuous improvement practices.
- Promote Lean Manufacturing, Six Sigma, Kaizen, and quality excellence initiatives across the factory.

Preferred candidate profile

- Bachelor's degree in Leather Technology, Footwear Technology, Mechanical Engineering, Industrial Engineering, or a related field.
- Minimum 10 years of experience in footwear quality, including experience in a leadership role.
- Solid understanding of footwear manufacturing processes and quality systems.
- Hands-on experience in quality inspection, process audits, supplier quality management, and customer compliance.
- Knowledge of quality tools such as 7 QC Tools, Root Cause Analysis (RCA), CAPA, FMEA, SPC, and PDCA.
- Familiarity with ISO 9001 Quality Management Systems and Lean Manufacturing principles.
- Strong leadership, communication, analytical, and decision-making skills.
- Proficiency in MS Office and ERP systems.

📌 Quality Head (Unnao)
🏢 Superhouse Group
📍 Unnao