We are looking for a highly skilled and dedicated Customer Care Support professional with 0-2 years of experience to join our team in Cuttack. The ideal candidate will have excellent communication skills and a strong customer focus.

Roles and Responsibilities :

- Provide exceptional customer service and support through various channels.
- Manage customer complaints and escalations professionally and promptly.
- Develop and implement effective solutions to improve customer satisfaction.
- Collaborate with internal teams to resolve complex customer issues.
- Analyze customer feedback and suggest improvements to processes and procedures.
- Maintain accurate records of customer interactions and transactions.

Job Requirements :

Qualifications:



Graduate/Postgraduate/MBA(sales,marketing)

- Excellent communication and interpersonal skills.
- Strong problem-solving and analytical skills.
- Ability to work in a rapid-paced environment and manage multiple tasks simultaneously.
- Proficient in using computer systems and software applications.
- Strong attention to detail and organizational skills.
- Ability to maintain confidentiality and handle sensitive information.
- Skills: Customer Care, Customer Focus, Escalation Management.
- Salary: Competitive salary and benefits package.

📌 Customer Care Support (Cuttack)
🏢 Kamala Kanta Tripathy
📍 Cuttack