Hi,

We are hiring for one of India's leading IT and consulting organizations for the position of Team Lead - HR Operations.

Summary:

Team Lead - HR Operations manages day-to-day human resources processes, supervises HR staff, and ensures smooth employee lifecycle administration.

- To Apply for above Team Lead - HR Operations, WhatsApp 'Hi' @ (phone hidden)

- When Asked For The job Code, Type: Job Code # 241

Key Skills:

- Minimum 7 years of experience in HR Operations.
- At Least 2 year of Team Handling experience
- Proficiency in Workday, Darwin, ServiceNow
- Any Graduate

Key Responsibilities:

1. Team Leadership and Management

- Lead, mentor, and manage a team of 15+ resources, ensuring high performance, engagement, and professional development.
- Allocate tasks, monitor progress, and drive accountability across the team to meet operational goals.
- Foster a culture of collaboration, innovation, and continuous improvement.
- Performance management experience and yearly rating and performance evaluations.

2. Service Delivery and Operations Management

> Oversee the end-to-end delivery of services across key HRO domains such as:

- Global Benefits
- Total Rewards
- Invoice Processing
- Wellbeing Benefits
- Global Mobility




- Ensure compliance with SLAs, KPIs, and other performance metrics, driving operational excellence and accuracy.
- Continuously identify and implement process improvements to enhance efficiency and client satisfaction.

3. Client and Stakeholder Management

- Build and maintain robust relationships with global clients and internal/external stakeholders.
- Act as the primary point of contact for escalations and strategic discussions, ensuring client expectations are exceeded.
- Provide regular updates, insights, and reports to stakeholders on service delivery performance.

4. Technical Expertise

- Utilize and manage HRO systems like Workday, Darwin, and ServiceNow to streamline operations and ensure seamless service delivery.
- Stay updated on the latest trends and functionalities in HRO technologies to provide innovative solutions.

5. Strategic Planning and Execution

- Collaborate with leadership to develop and execute strategic plans for service delivery and team development.
- Drive initiatives to expand service offerings and align them with organizational goals.

📌 Team Lead : HR Operations : Bengaluru : Max 11 LPA : Apply Now
🏢 Outpace Consulting Services
📍 Bengaluru