Title: Senior Business Analyst

Experience: 12+ years

Location: Gurugram, Greater Noida

Skills Required: Business Analysis & Requirements Management, Government Domain

Notice Period: Immediate joiner or up to 1 Month.

We at Coforge are seeking a “Senior Business Analyst" with experience in delivering large-scale Government and Public Sector digital transformation programs. The incumbent will serve as a key liaison between government stakeholders, business users, implementation partners, and technology teams to successfully deliver e-Governance and Digital Public Infrastructure initiatives

Roles & Responsibilities

- Lead requirement elicitation workshops with Ministries, Government Departments, Regulatory Bodies, State Governments, Public Sector Undertakings (PSUs), and other public sector organizations.
- Gather, analyze, validate, prioritize, and document business, functional, non-functional, regulatory, and compliance requirements.
- Prepare and maintain Business Requirement Documents (BRD), Functional Requirement Specifications (FRS), System Requirement Specifications (SRS), User Stories, Use Cases, Business Rules, Process Flows, BPMN Models, and Requirement Traceability Matrices (RTM).
- Define functional and non-functional requirements for large-scale enterprise and government systems.
- Analyze and document AS-IS and TO-BE business processes and identify opportunities for process optimization and automation.
- Conduct gap analysis and recommend business process improvements aligned with project objectives.
- Translate Government policies, acts, circulars, notifications, guidelines, and operational procedures into system and business requirements.
- Facilitate requirement reviews, walkthroughs, stakeholder approvals, sign-offs, and acceptance management activities.
- Work extensively with Central Government, State Government, PSU, Smart Governance, Citizen Services, Digital India, Digital Public Infrastructure (DPI), and Mission Mode Projects.
- Engage with senior Government stakeholders, departments, regulatory authorities, PMUs, implementation partners, and consulting teams throughout project lifecycles.
- Understand Government procurement processes, RFPs, bid requirements,



contractual obligations, governance frameworks, and compliance mandates.
- Support Government standards, security policies, audit requirements, regulatory compliance requirements, and operational guidelines.
- Participate in pre-sales engagements, solutioning workshops, tender response preparation, bid management, and proposal development activities.
- Work on Digital India programs, Smart Governance initiatives, Citizen Service Delivery Platforms, Smart City projects, Digital Public Infrastructure (DPI), and Public Sector Digital Transformation Programs.
- Gather, analyze, and document requirements for- e-Governance Platforms,Citizen Service Delivery Systems,Smart City Solutions,Education Management Systems,Healthcare Management System,Land & Property Management Systems,Social Welfare Platforms,Public Distribution Systems,Taxation Systems,Financial Management Systems,Identity & Authentication Platforms,Regulatory Management Systems,National and State Mission Mode Projects,Support Government Process Re-engineering (GPR) initiatives and drive process transformation programs.
- Ensure solutions align with Government standards, compliance mandates, operational objectives, and citizen service requirements.
- Participate in project scoping, effort estimation, business case development, requirement sizing, and solution planning exercises.
- Support Fixed Price Project (FPP) delivery by ensuring requirement completeness, scope clarity, and traceability.
- Participate in bid management, RFP analysis, effort estimation, functional sizing, and proposal preparation activities.
- Manage requirement changes, scope modifications, enhancements, and change requests throughout project execution.
- Assess impacts of requirement changes on project timelines, effort, budgets, dependencies, risks,



and deliverables.
- Ensure project delivery remains aligned with contractual commitments and agreed scope.
- Support project managers in project planning, milestone tracking, dependency management, risk identification, mitigation planning, and delivery governance.
- Drive stakeholder approvals, business validations, requirement sign-offs, User Acceptance Testing (UAT), and acceptance management processes.
- Collaborate with architects, developers, testers, delivery managers, business users, and implementation teams to ensure successful solution delivery.
- Act as the primary bridge between business stakeholders and technical teams for requirement clarification and solution alignment.
- Conduct workshops, presentations, demonstrations, stakeholder meetings, business reviews, and governance discussions.
- Manage complex stakeholder ecosystems involving multiple Government departments, agencies, vendors, implementation partners, and delivery teams.
- Utilize JIRA, Confluence, Azure DevOps, Microsoft Visio, BPMN tools, and Microsoft Office Suite for requirements management and project collaboration.
- Leverage SQL and Power BI for analysis, reporting, data validation, dashboarding, and business insights where required.
- Support large-scale Digital Transformation Programs, Managed Services engagements, Application Development programs, and Product Implementation initiatives.
- Ensure successful delivery of business outcomes through effective stakeholder management, governance compliance, process optimisation, and structured requirements management.

Key Skills

- Business Analysis & Requirement Management
- Government Domain & e-Governance Programs
- Digital Public Infrastructure (DPI)
- Fixed Price Projects (FPP)
- Business Process Re-engineering (GPR)
- Stakeholder Management
- BRD, FRS, SRS & RTM
- JIRA, Confluence & Azure DevOps
- Digital Transformation Programs
- Government Procurement & RFP Management

Preferred Certifications

- CBAP (Certified Business Analysis Skilled)
- PMI-PBA
- Agile Business Analysis Certification
- Scrum Product Owner (CSPO/PSPO)
- TOGAF Foundation (Preferred)
- ITIL

📌 Senior Business Analyst (Delhi)
🏢 Coforge
📍 Delhi