JOB PROFILEExecutive - O&M; Operations, Billing & Manpower Procurement

Job Title : Executive - O&M;, Billing & Manpower Procurement Department : Operations / Commercial Employment Type : Full-Time Location : Chennai / Project Sites Salary : ₹20,000 - ₹25,000 per month Experience : 2-4 years in Operations & Maintenance (O&M;) / Facility Management / MEP Services Qualification : Diploma / B.E. / B.Tech - Mechanical or Electrical Engineering

Job Purpose

We are looking for an experienced and responsible Executive with a background in Mechanical or Electrical Engineering and Operations & Maintenance (O&M;) to manage invoicing, client coordination, payment collection, manpower procurement and operational activities .

Key Responsibilities1. Invoicing & Billing

- Coordinate and manage the complete monthly invoicing process for O&M; / AMC projects.
- Collect required documents from site teams for invoice preparation.
- Verify attendance, manpower deployment, service reports, work completion reports and other billing documents.
- Prepare and submit invoices to clients within the agreed timelines.
- Coordinate with the Accounts/Finance team for invoice processing.
- Follow up with clients for invoice approval and resolve billing-related queries.
- Maintain an updated invoice submission and outstanding tracker .

1. Client Meeting & Payment Collection

- Conduct regular client meetings for invoice clarification and payment follow-up.
- Visit client offices and project sites for payment collection and commercial discussions.
- Coordinate with Client Finance, Purchase, Commercial and Administration departments.
- Follow up on outstanding payments and ensure timely collection.
- Prepare weekly/monthly payment collection status reports for management.




- Escalate delayed payments and unresolved commercial issues to the concerned management team.

- O&M; Operations Coordination

- Coordinate with site teams regarding day-to-day Operations & Maintenance activities .
- Understand O&M; requirements, manpower deployment, service schedules and client requirements.
- Monitor site-level operational issues and coordinate with the concerned teams for timely resolution.
- Support the Operations Head / Project Manager in maintaining service quality and client satisfaction.
- Coordinate with site supervisors and engineers for operational updates and reports.

- Manpower Procurement & Recruitment

- Manage manpower procurement requirements for O&M; projects.
- Coordinate with recruitment agencies, manpower consultants and internal recruitment sources.
- Coordinate interviews, salary discussions, documentation and joining formalities.
- Maintain a manpower requirement and recruitment tracker .
- Ensure urgent manpower requirements are fulfilled within the required timeline.

- Field & Office Responsibilities

- Work effectively between office and client/project sites .
- Travel to client locations for meetings, payment follow-up, manpower requirements and operational coordination.
- Coordinate between Clients, Site Teams, Accounts, HR, Recruitment Agencies and Management.
- Collect and verify documents required for billing and commercial activities.
- Prepare MIS reports, trackers and management updates.




- Handle multiple project requirements and ensure timely follow-up.

Educational Qualification

Mandatory :

- Diploma / B.E. / B.Tech in Mechanical or Electrical Engineering .

Preferred : Experience

- 2-4 years of relevant experience in Operations & Maintenance, Facility Management, MEP or AMC projects.
- Experience in client coordination, billing/invoicing, payment follow-up and manpower recruitment will be highly preferred.

Required Skills :

- Strong client communication and negotiation skills .
- Valuable knowledge of O&M;/Facility Management activities .
- Strong follow-up skills for payment collection.
- Good understanding of invoicing and commercial documentation .
- Good manpower sourcing and recruitment coordination skills.
- Good reporting and MIS preparation skills.
- Ability to work independently at client locations.
- Willingness to travel to project sites as required.
- Good coordination and time-management skills.

Key Performance Indicators (KPI)

- Timely submission and processing of monthly invoices.
- Reduction of outstanding and overdue payments.
- Timely payment collection from clients.
- Successful resolution of client billing queries.
- Timely fulfilment of O&M; manpower requirements.
- Effective coordination with site teams and clients.
- Maintaining accurate billing, payment and manpower trackers.
- Improved client satisfaction and operational coordination.

Salary : ₹20,000 - ₹25,000 per month Qualification : Diploma / B.E. / B.Tech - Mechanical / Electrical Experience : 2-4 years in O&M;/Facility Management / MEP / AMC Work Nature : Field + Office Employment : Full-Time

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefit

📌 Executive - Billing, Client Coordination & Manpower Procurement (Chennai)
🏢 Sterling and Wilson Private
📍 Chennai