Required, a well-spoken and customer-friendly Tele-Caller/Receptionist to manage patient interactions and/or to ensure a smooth front desk experience.
Key Responsibilities:
- Handling incoming & outgoing calls, WhatsApp and appointment queries
- Book, reschedule & manage patient appointments efficiently
- Guide patients about services, offers & basic treatment information
- Maintain patient records and follow-up with leads
- Ensure excellent front desk coordination & client experience
- Handle walk-in patients with professionalism and warmth
Requirements :
- Good communication skills (Hindi & English)
- Pleasant personality and professional attitude
- Basic computer knowledge (Excel/CRM/booking systems)
- Prior experience in clinic/salon/customer service (preferred)
- Ability to handle multiple tasks
Bonus Skills:
- Sales/conversion experience (handling leads)
- Experience with skincare/aesthetic clinics
- Knowledge of social media/WhatsApp business tools
What We Offer:
- Work with a premium and growing clinic brand
- Performance-based incentives
- Positive and professional work environment
Job Types : Full-time, Permanent
Pay: ₹10,000.00 - ₹30,000.00 per month
Advantages :
- Leave encashment
- Paid sick time
- Paid time off