About Us : SkyJumper Sports and Amusements Pvt Ltd is India’s fastest-growing Indoor Amusement Center chain, operating under the brands “SkyJumper Trampoline Park” and “SkyJumper GoBananas” across 27 locations in 20+ cities. We provide families and friends with unforgettable experiences through attractions like Trampoline Parks, Soft Play Zones, Bowling, Laser Tag, and more.

Job Overview : As the Front Office Executive , you’ll be the first point of contact for our guests—responsible for delivering a warm welcome, managing bookings, handling guest queries, and ensuring a seamless entry and exit experience. This role is essential for maintaining the highest levels of guest satisfaction and professionalism.

Key Responsibilities :

- Guest Welcome & Assistance : Greet guests with a friendly attitude, guide them through entry processes, and answer any inquiries regarding services, pricing, and policies.
- Ticketing & POS Operations : Handle cash, card, and digital transactions accurately through the Point of Sale system.
- Booking Management : Coordinate online and walk-in bookings, group reservations, and birthday/event schedules.
- Guest Issue Resolution : Address and escalate customer concerns promptly to ensure satisfaction and retention.
- Upselling Services :



Promote packages, merchandise, and add-on experiences to maximize guest value and revenue.
- Clean & Organized Reception : Maintain a neat, visually appealing front desk area in line with brand standards.
- Compliance & Safety Awareness : Ensure front-desk operations follow safety and company protocols.

Qualifications :

- Graduate (Bachelor’s degree preferred but not mandatory).
- 1-3 years of front desk, customer service, or hospitality experience (experience in amusement centres or hotels is a plus).
- Strong communication skills in English and Hindi.
- Tech-savvy with experience in POS software and MS Office.
- Warm, approachable, and service-oriented personality.
- Ability to multitask and stay composed under pressure.
- Adaptable to work on weekends, holidays, and rotational shifts.

What We Offer :

- Competitive salary and incentives.
- Fast-paced, vibrant work environment.
- Career growth and internal promotion opportunities.

**Contact Person:

- Sakshi Number:

- (phone hidden)**

Job Types : Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits :

- Health insurance
- Provident Fund

Work Location: In person

📌 Front Office Executive (Hadapsar)
🏢 Skyjumper Sports E Amusements
📍 Hadapsar