- Resolve customer issues with empathy and efficiency.
- Make outbound calls to customers or partners when required.
- Contribute to improving overall client, customer, and employee experience.
Qualifications :
- High School Diploma required.
- 6 months or more of customer service experience preferred; freshers are welcome to apply.
- Experience in travel and hospitality is a plus.
- Solid written communication skills with good grammar and spelling.
- Basic computer and technical proficiency.
- Willingness to work in a 24/7 shift environment.