As a Telecaller at Prime Academy, you will play a crucial role in our customer engagement efforts. You will be responsible for reaching out to potential and existing clients, promoting our products and services, and ensuring a high level of customer satisfaction.

Key Responsibilities :

- Outbound Calls : Make calls to prospective and existing clients to promote our products and services, follow up on leads, and handle inquiries.
- Customer Engagement : Develop and maintain relationships with clients, understand their needs, and provide appropriate solutions.
- Lead Generation : Identify and qualify potential leads, gather relevant information, and update the CRM system.
- Information Gathering : Collect and record customer feedback, preferences, and contact details accurately.
- Sales Support : Assist in achieving sales targets by offering product information, scheduling appointments, and addressing customer concerns.
- Reporting : Track and report call metrics, customer interactions, and outcomes to the team lead or manager.
- Compliance : Adhere to company policies, procedures, and industry regulations while handling customer interactions.

Qualifications :

- Education :



High school diploma or equivalent; a degree in business, marketing, or a related field is a plus.
- Experience : Previous experience in a telecalling, telesales, or customer service role is preferred. Min 1 year of experience.
- Communication Skills : Excellent verbal communication skills with a clear and persuasive voice.
- Interpersonal Skills : Strong interpersonal skills with the ability to build rapport and handle customer objections effectively.
- Problem-Solving : Ability to address customer issues and provide solutions in a timely manner.
- Organization : Strong organizational skills with the ability to manage multiple tasks and priorities.

Pay: ₹10,000.00 - ₹15,000.00 per month

Perks :

- Cell phone reimbursement
- Paid sick time

Education :

- Higher Secondary(12th Pass) (required)

Experience :

- Technical support: 1 year (preferred)
- tele sales: 1 year (required)
- total work: 1 year (required)

Language :

- Hindi (preferred)
- English (preferred)

Work Location: In person

📌 Telecaller (Ahmedabad)
🏢 Prime Academy
📍 Ahmedabad