Overview :

- Location: Hyderabad, India; India; India; Kolkata, India
- Salary: N/A

About Us : Synchrony is more than a financial services company, we’re a team of passionate innovators committed to delivering best-in-class solutions that support millions of customers across the U.S. With a bold focus on technology, data, and digital innovation, we create meaningful experiences that simplify lives and enable financial wellness.

When you join Synchrony, you become part of an inclusive culture where your voice matters, your growth is championed, and your work drives impactful results.

- Job ID
- 2601313
- Category
- Data & Analytics
- Date posted
- 05/17/2026

Role Title : AVP, Loyalty Analytics - Targeting Strategy and Optimization

Company Overview : Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

- We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.
- We provide best-in-class employee advantages and programs that cater to work-life integration and overall well-being.
- We provide career advancement and upskilling opportunities, for all to take up leadership roles

Organizational Overview :



Our Analytics organization comprises of data analysts who focus on enabling strategies to enhance customer and partner experience and optimize business performance through data management and development of full stack descriptive to prescriptive analytics solutions using cutting edge technologies thereby enabling business growth

Role Summary/Purpose : Key Responsibilities :

- Leverage customer rewards earn/burn behavior to develop scalable, data-driven solutions that enhance marketing effectiveness, reduce attrition, and strengthen customer engagement.
- Lead evaluation of client-specific loyalty reporting, identifying gaps and root causes, recommending corrective actions, and ensuring ongoing oversight and adherence to reporting compliance standards.
- Provide data-driven insights to partners on value propositions, including industry benchmarks, usage trends, and recommendations to improve program performance and effectiveness.
- Lead/ manage multiple cross-functional projects end-to-end, ensuring on-time delivery, high-quality outputs, and complete documentation in alignment with audit and governance requirements.
- Manage and develop the team, including workforce planning, hiring, performance management, coaching, and career development.

Required Skills & Knowledge :

- Minimum 6+ years of hands-on Experience in any one of SQL /SAS/ Python Tools with ability to leverage advanced algorithms and be efficient in handling complex/large data




- Experience in managing teams with ability to motivate team, drive change, create a culture of learning, innovation and recognition
- Ability to solve complex technical and business problems with mínimal supervision
- Experience in storytelling, presenting to senior leaders with strong communication skills

Desired Skills & Knowledge :

- Superior thought leadership and framework based solutioning abilities
- Innovative mindset that looks to improve current capabilities and discover new ones
- People management experience

Eligibility Criteria : Degree in Statistics, Mathematics, Economics, Engineering, or any other quantitative streams with 6+ years of hands-on relevant analytics/data science experience, or in lieu of a degree 8+ years of relevant analytics/data science experience

Work Timings : 2:00 PM to 11:00 PM IST**

This role qualifies for Enhanced Flexibility offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time - 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may periodically due to business needs)

We are proud to offer flexibility at Synchrony. Our way of working allows you the option to work from home or workspaces in our Regional Engagement Hubs—Hyderabad, Bengaluru, Pune, Kolkata, or Delhi/NCR.

- Occasionally you may be required to commute or travel to Hyderabad or one of the Regional Engagement Hubs for in person engagement activities such as business or team meetings, trainings, and culture events

For Internal Applicants : Understand

📌 Avp, Loyalty Analytics - Targeting Strategy and Optimization (Hyderabad)
🏢 Synchrony
📍 Hyderabad