The Chat Support specialist is responsible for assisting customers via online chat. You will be the first point of contact for, providing product information, and ensuring customer satisfaction. This role requires strong communication skills and the ability to handle multiple chat interactions simultaneously.
Responsibilities :
- Respond to customer inquiries promptly via live chat
- Resolve customer issues
- Provide information about products and services
- Maintain thorough and accurate customer records
- Identify and escalate priority issues to the appropriate channels
- Ensure high levels of customer satisfaction through excellent service
Benefits :
- Work from home
Inputs: Agent should be able to handle Multiple chats simultaneously. Valuable coms needed.
8 hours of login time is mandatory within 9 hrs of shift. Agents must have their own laptops
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits :
- Work from home
Schedule:
- Day shift
Application Question(s):
- Are you ready to join Immediately?
- Do you have chat support experience?
- Are you okay to work in the salary slab of 15000 to 18000?
Education :
- Bachelor's (preferred)
Experience :
- Live chat: 1 year (required)
Language :
- English (required)
- Hindi (required)
Work Location: Remote
Speak with the employer +91 (phone hidden)
📌 Chat Support Executive (India)
🏢 Futwork
📍 India
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